Our Commitment

A Tradition of Dedicated Service, Convenience, and Glamour.
 

Michael's Limousine Co., Inc has been serving the public for more than 20 years, and we have secured a reputation of outstanding dedication and service with our thousands of satisfied customers.

Our commitment to customer service has made us the most professional transportation company on the North Shore of Boston. For example, our telephones are answered by live operators -- no answering services -- in order to promptly and professionally answer your questions or book your reservation. Our chauffeurs are always dressed appropriately -- black suit and black tie. If the event is formal, we will arrive dressed in a full tuxedo to add an air of distinction to your special occasion. Knowing how to set the proper mood for an evening out, wedding, or special occasion is a high priority with us.

We are also very proud of our fleet of vehicles. We offer a wide variety of new vehicles that always leave our garage looking impeccable, as a luxury vehicle should.

Our goal is to continue to provide professional, reliable, and quality service. We will strive to obtain new customers each year based on our exquisite service, as well as professionally maintaining our existing clientel. We will continue to improve ourselves in order to keep our service one step ahead of the competition and to keep our customers well satisfied.

Reviews

Our Loyal Client base attests to our commitment to excellence in transportation services. See what some of our fantastic clients are saying:
  • "I am writing to thank you for the excellent limo service that I received this past Saturday for my daughter 's birthday.  She was totally surprised which was awesome.  Also, I would like to say that the limo driver was absolutely excellent.  He was patient and willing to go anywhere we wanted too and put up the seven 17yr old girls which I can say, was a bit loud in the limo at times.  He was always smiling and very kind the girls and myself.  He made the time so much nicer and enjoyable.  Thanks again and I will definitely use your service again and refer your company to all my friends."
  • "I want to take this opportunity to tell you how much we appreciated the consideration paid to every aspect of the evening.  The 2 limo drivers were on time and extremely courteous.  I wish I could remember the name of the driver for the Bride and Groom because he was exceptionally professional in helping her in and out of the car and paying particular attention to how he handled her gown.  He had a way about him in keeping a nervous bride calm while in the car and in the Church.  Thanks again for being an integral part of this wedding."
  • "I just wanted to say thank you for the terrific service your provided for my daughter and her family.  They were going to the airport  at 7am and also on their return were picked up promptly with their car seats.  Everything was handled with great professionalism and courtesy.  I will recommend your limo service to all I talk to.  Thank you again."
  • "Thank you for providing and exceptional service on Friday.  The students had an amazing evening.  They were so impressed by the limo service and it tremendously added to their experience.  Thank you for being so flexible with our demands and schedule.  It was a pleasure working with you."
  • "Dear Michael, I wanted to thank you and your "crew" for your services on my wedding day. The limousines were on time, extremely clean and elegant. The drivers were so helpful and professional. Thanks for helping to make my wedding day run smoothly. I will definitely recommend you to others. "
  • "Michael, I recently used your company for an event on Friday. I wanted to take a moment to thank you. The limo was beautiful and Mark was fantastic. It was a wonderful evening and a great deal of the success of the night was due to the tremendous service we received from your company. Thank you so much for helping make this event "stress-free" and perfect! Thanks again."
  • "I just want to thank you for Saturday night, and especially our driver, Kelly. She was so professional and courteous, that we didn't have to worry about a thing. She really went above and beyond. It was so much more than I hoped for. Our main objective in getting a van for the evening was safe transportation. I had not idea that she would also act as a liaison for getting into the clubs. Thanks so much! I will definitely recommend Michael's to my friends."

FAQ's

 
1Is there a minimum amount of hours for limousine or van rental?
Yes, the limousines, Stretch Escalade Limousines and Luxury Coach's have a 4 hour minimum rental Sunday through Thursday and a 5 hour minimum rental on Friday and Saturday.
2What are the amenities in the limousines, Stretch Escalade Limousines and Luxury Coaches?
Our new-body style Stretch Limousines, Stretch Escalade Limousines, and Luxury Coach's are fully equipped with amenities such as: Flat Screen TVs, state of the art stereo system with bluetooth connectivity, multiple ice bins, divider (solid), built in champagne bucket, crystal decanters, intercom system, mirrored ceilings, fiber optic and neon lighting, and many other features.
3Can I fit more than 10 passengers in a 10 passenger limousine?
No, the seat belt law in Massachusetts does not permit us to overload our vehicles or we will be fined as a company.
4Can I come view the vehicles I will be hiring?
Yes, we have a showroom at 161 Lynn Street, Peabody, Ma. Call our office at 978-532-8488 to set up an appointment.
5What is an appropriate gratuity?
We suggest a 20% gratuity.
6Do you provide children's car seats for airports, etc.?
No, but we will bring your personal car seats back to our garage and hold them for you for your return. (tagged with your name and phone number)
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